Company
Welcome to Dhakaproduct. These Terms and Conditions govern your access to and use of our website, products, services and related features. By visiting our website, creating an account, placing an order or using any service on our platform, you agree to be bound by these Terms and Conditions.
| Business Name | Dhakaproduct Online Shopping |
| Website | https://www.dhakaproduct.com/ |
| Business Type | Online Shopping / E-commerce |
| Office Address | House No. 1, Main Road, Block L, South Banasree, Khilgaon, Dhaka-1219. |
| Contact Number | +88 01711933850, +88 01933208419 |
| Email Address | dhakaproduct24@gmail.com |
| Trade License No | TRAD/DSCC/008752/2024 |
| TIN No | 876381475199 |
By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable laws. You also confirm that all information provided by you is true, accurate and complete.
You may use our website for browsing products, checking prices, placing orders, making payments and communicating with our customer support team. You agree to use the website only for lawful purposes and in a manner that does not damage, disable or interfere with the website or other users.
We try our best to display product names, descriptions, prices, images and availability as accurately as possible. However, slight variations may occur due to photography, display settings, packaging updates, supplier changes or technical limitations.
All prices displayed on the website are shown in Bangladeshi Taka unless otherwise stated. Dhakaproduct reserves the right to change prices, update offers, correct mistakes and modify product information at any time without prior notice.
When you place an order through our website, you agree that the information you provide is correct and complete. After an order is submitted, our team may contact you for confirmation, verification or delivery related clarification. An order will be considered accepted after successful confirmation and internal processing by Dhakaproduct.
Customers may request cancellation before an order is processed or dispatched. Once the order has already been packed, shipped or handed over for delivery, cancellation may not be possible. Dhakaproduct reserves the right to cancel any order in case of stock unavailability, pricing error, suspected fraud, incomplete customer information or operational limitations.
Dhakaproduct uses SSLCommerz payment gateway for secure online payment processing. Customers may pay through supported methods including debit card, credit card, mobile banking, internet banking and other available channels. Payment must be completed successfully before the order is processed where advance payment is required.
After order confirmation, we usually deliver products within 3 working days. Delivery time may vary depending on product availability, delivery location, courier performance, traffic condition, public holidays or unavoidable circumstances. Delivery delays caused by external service providers or force majeure conditions may occur.
Return, replacement and refund requests are subject to our applicable Refund Policy. Customers may request return or refund in valid cases such as wrong product delivery, damaged product, defective product or delivery failure from our end, subject to verification and approval.
Refund completion timeline is normally 7 to 10 working days after successful verification and approval of the refund request.
You agree not to misuse the website or submit false information. You are responsible for keeping your account information, login details and order information secure where applicable.
All website content including text, images, graphics, logos, design, layout and related materials available on Dhakaproduct are the property of Dhakaproduct or its respective owners unless otherwise stated. Unauthorized copying, reproduction, modification or reuse of content is not permitted without prior permission.
Our website may contain links to third-party websites, services, payment channels or social platforms. Dhakaproduct is not responsible for the content, service quality, policy or privacy practices of any third-party website or platform.
Dhakaproduct will not be liable for any indirect, incidental, special or consequential loss arising from the use of this website, delayed delivery, product unavailability, service interruption, third-party failure or circumstances beyond our reasonable control, except as required by applicable law.
Your use of this website is also subject to our Privacy Policy. By using the website, you agree that we may collect, process and use your information in accordance with our Privacy Policy and applicable business operations.
Dhakaproduct reserves the right to update, modify or revise these Terms and Conditions at any time without prior notice. Any updated version will be published on this page and will become effective from the date of publication.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh. Any dispute arising in relation to the use of the website, products or services shall be subject to the applicable legal framework of Bangladesh.
Business Name: Dhakaproduct Online Shopping
Address: House No. 1, Main Road, Block L, South Banasree, Khilgaon, Dhaka-1219.
Phone: +88 01711933850, +88 01933208419
Email: dhakaproduct24@gmail.com
Support Time: 10:00 AM to 5:00 PM
