At Dhakaproduct, we value the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, store, protect and share your personal information when you visit our website, browse products, place orders, make payments or communicate with our support team.

Business Information

Business Name	Dhakaproduct Online Shopping
Website	https://www.dhakaproduct.com/
Business Type	Online Shopping / E-commerce
Office Address	House No. 1, Main Road, Block L, South Banasree, Khilgaon, Dhaka-1219.
Contact Number	+88 01711933850, +88 01933208419
Email Address	dhakaproduct24@gmail.com

Information We Collect

When you use our website or place an order, we may collect certain information from you to provide our services properly.

• Your name
• Mobile number
• Email address
• Billing and delivery address
• Order details and purchase history
• Payment related transaction information
• IP address, browser type, device information and website usage data

How We Use Your Information

We use your information to operate our website efficiently and to provide a secure and smooth shopping experience.

• To process orders and confirm purchases
• To arrange packaging, shipping and delivery
• To communicate order updates and customer support responses
• To verify transactions and reduce fraud risk
• To improve products, services and website performance
• To comply with legal and regulatory requirements

Payment Information

Dhakaproduct uses SSLCommerz payment gateway to receive secure online payments. Customers may pay through debit card, credit card, mobile banking, internet banking and other supported methods. We do not store full sensitive card details on our own website servers.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, remember preferences, maintain session information, analyze traffic and make our website more useful. Cookies may help us understand how visitors interact with our website.

You can disable cookies from your browser settings. However, some features of the website may not function properly if cookies are disabled.

How We Share Information

We do not sell or rent your personal information to third parties. However, we may share limited information where necessary for running our business and providing services.

• With payment gateway partners for payment processing
• With courier or delivery partners for product delivery
• With service providers who help operate our website or customer support
• With government or legal authorities when required by law

Data Security

We take reasonable administrative, technical and operational steps to protect your personal information from unauthorized access, misuse, loss, alteration or disclosure. Although we try our best to protect all collected information, no online transmission or storage system can be guaranteed to be 100% secure.

Data Retention

We may retain your personal information for as long as necessary to fulfill order processing, customer support, accounting, legal, security and business obligations. When data is no longer required, we may delete or securely update it according to our operational needs and applicable requirements.

Your Rights

You may contact us if you want to review, correct or update the personal information you have provided to us. You may also request clarification regarding how your information is being used.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies or content of external websites. We encourage users to review the privacy policies of those third-party websites separately.

Children’s Privacy

Our website and services are intended for general users for online shopping purposes. If personal information is submitted by or on behalf of a minor, it should be done under proper supervision of a parent or guardian.

Policy Updates

Dhakaproduct may update this Privacy Policy from time to time to reflect service changes, legal requirements or operational improvements. Any updated version will be posted on this page and will become effective from the date of publication.

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